At Kerstin Florian International, it is extremely important to us that our customers are completely happy with our service and our products. If you are not completely satisfied with your purchase, we will exchange it within the first 30 days after purchase or refund the credit card used for the purchase. Call our customer service department at our toll free number (888) KERSTIN (537-7846) ext. 11 Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Standard Time. You can also fax us at (949) 206-4557 or e-mail us at info@kerstinflorianusa.com. We will always ask the reason for the return as our goal is to always improve our level of service. If you have an opinion to express, please e-mail us at info@kerstinflorianusa.com. We welcome your comments!

Health & Joy,
Kerstin Florian